Frequently Asked Questions
Q. How do I reserve equipment? What do I need to reserve equipment?
Q. May I change/cancel my reservation?
Q. When and how do I pay?
Q. Are there delivery charges?
Q. What are Big 4 Party’s hours of operation and where are you located?
Q. What about delivery and pick up schedules?
Q. What if I experience an unexpected situation after hours?
Q. What are my responsibilities while I have the equipment?
Q. Do I have to wash equipment before I return it?
Q. Do I have to wash the linens?
Q. What about stairs, elevators, and other obstacles?
Q. Why is it important that I know how many of each item I receive and return?
Q. What is Damage Waiver (DW)?
Q. Does Big 4 Party give donations?